[Live streaming: AI Meetup - Product Management in AI]
Today we invite Jane Chen to share her experience in Product Management and how to hire and work with PMs in an AI startup.
Jane is a former Senior Product Manager at American Express with focus on next-gen customer service technologies such as AI Chatbot and in-app messaging experiences. She was responsible for designing Amex Chatbot’s conversational flow and user experience design on these new channels. Having learned a ton after working at American Express for the last 4 years, Jane moved back to Taiwan to use this experience to support other start-ups on designing an ideal customer experience using AI. She specializes in product management, human-centric AI design, and organizational development. Jane is originally from Taiwan with a bachelors degree in Marketing from Ithaca College and advance business certificate from Columbia University in New York.
If you are interested but can't join us, don't miss the live streaming!
同時也有1部Youtube影片,追蹤數超過4,110的網紅mapleLIFE,也在其Youtube影片中提到,On Nov.24th/2013 our flight from Miami to Dallas got cancelled because of bad weather. Therefore, we got an extra day of vacation. I hope you guys e...
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【Product Management in AI】
What is Product Management? It is the practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at each stage of the product lifecycle. Product Management is often described as the modern risk mitigating structure for innovation - which can be especially helpful for start-ups entering their growth stage.
Although the process may sound rigid and formal for a startup, the Product Management mindset can be critical for projects to work out. While it might be “easier” to just use PM tools to get work done, having a Product Manager working alongside each of the stakeholders in a project can speed things up and keep everything on track. This allows you, the founder, to focus more time on building the business without having to be in the weeds at all times - especially as it relates to newer technologies such as AI.
If you're an AI startup founder looking to develop the best Product Managers out there, come join us for this month's meetup!
Our speaker will be Jane Yuch Chen. Jane is a former Senior Product Manager at American Express with focus on next-gen customer service technologies such as AI Chatbot and in-app messaging experiences. She was responsible for designing Amex Chatbot’s conversational flow and user experience design on these new channels. Having learned a ton after working at American Express for the last 4 years, Jane moved back to Taiwan to use this experience to support other start-ups on designing an ideal customer experience using AI. She specializes in product management, human-centric AI design, and organizational development. Jane is originally from Taiwan with a bachelors degree in Marketing from Ithaca College and advance business certificate from Columbia University in New York.
OP: Natalie Feng Lin
american express customer service 在 mapleLIFE Youtube 的最佳貼文
On Nov.24th/2013 our flight from Miami to Dallas got cancelled because of bad weather. Therefore, we got an extra day of vacation. I hope you guys enjoy.
american express customer service 在 American Express - Home | Facebook 的美食出口停車場
WORSE CUSTOMER SERVICE EVER!!!!! American Express, profile ... ... <看更多>